更新账单联系人信息

转为付费账户 allows you to see the billing contact information for your account in Snowsight. On-demand, self-service (ODSS) organization administrators can edit billing information shown on Billing communication. Non-ODSS customers see their billing information with READ-ONLY access.

Customers with Marketplace accounts (Marketplace customers) have limited ability to edit their billing information on the Contacts tab. Only ODSS Marketplace customers (who have the ORGADMIN role) can edit the information shown in Snowflake Marketplace billing communication cards. More specifically, ODSS Marketplace providers cannot update their billing name and address fields using Snowsight. ODSS Marketplace consumers can only update the Country field, by selecting one from the list of 支持的使用者所在地. Non-ODSS Marketplace customers see their billing information with READ-ONLY access.

拥有至少一份有效的 Snowflake 订单表单的客户（Capacity 客户）可以通过 READ-ONLY 访问权限查看 Snowflake Marketplace billing communication 的信息。

编辑账单联系人信息

要编辑 Snowflake 账单联系人信息，请执行以下操作：

  1. Sign in to Snowsight.

  2. In the navigation menu, select Admin » Billing.

  3. On the Billing and Payments page, select the Contacts tab.

  4. 在 Billing communication 中，点击 Edit。

  5. 开启 Billing communication，选择字段中的文本，然后输入更新后的信息。

    您可以通过以逗号分隔的列表同时更新多个电子邮件地址。例如 updated-usage@snowflake.com, existing-usage@snowflake.com。

    小技巧

    更新地址信息时，Snowsight 可能会建议与现有地址相匹配的信息。您可以接受（选择）或忽略此类建议。

  6. 根据需要更新其他字段。

  7. 点击 Save 即可保存所有更新。

接收变更通知

Snowflake notifies customers who update billing information about the change by sending an email message to the current email addresses shown in the Usage emails and Invoices emails fields on the Billing communication card. If a customer changes the email address in a specific email address field, Snowflake sends an email message to both the previous and current email addresses entered in that field.

Snowflake 会向客户发送有关成功和失败更新尝试的通知电子邮件。失败的更新尝试还会在 Snowsight 中生成一个横幅，该横幅在 35 天内保持可见状态，或者直到下次尝试更新。

访问控制要求

You must have been granted the ORGADMIN role to edit information on the Snowflake billing communication card.

使用说明

  • 账单联系人信息的更新可能需要几分钟才能处理。

  • 待处理的更新如 Snowsight 中的 In-progress 所示。

语言: 中文