Snowflake Marketplace trust and safety review process¶
At Snowflake, maintaining trust and safety across the Marketplace is a top priority. All public profiles, listings, and underlying data products are subject to review processes designed to uphold security, integrity, and compliance standards.
Content metadata
Profiles
Snowflake evaluates each provider profile submission to verify a provider across a set of dimensions to evaluate its legitimacy as a business. For more information, see the Profile requirements in Provider and Consumer Policies.
Listings
Snowflake evaluates each listing to ensure that the listing metadata aligns with the Listing practices in Provider and Consumer Policies.
Underlying Data Products
Native Applications
Security scan: Every externally sharable native app must pass a security review. If the automated security scan fails, a manual review is conducted. This process ensures that applications meet our Security requirements.
Functional Review: Following the security scan, the Marketplace Operations team performs a Functional Review of public native applications. This step validates that the application aligns with Snowflake’s Guidelines and requirements for listing Apps on Snowflake Marketplace, ensuring applications perform the advertised functionality and are compliant with Marketplace standards.
Datasets
Providers are responsible for their data assets. As such, Snowflake does not conduct reviews of underlying datasets in the normal course consistent with the Provider and Consumer Terms.
If a credible consumer report is submitted regarding a dataset listing, Snowflake may review the underlying data objects to support the investigation consistent with the Provider and Consumer Terms.
Cortex AI-Ready products (Semantic views, CKE, etc.)
Functional review: All public AI-Ready products go through a functionality review where the Marketplace Operations team reviews for basic functionality — installing, configuring, and running examples — to ensure a high-quality experience for consumers.
Ongoing oversight¶
If Providers and Consumers are unable to come to a resolution on a dispute regarding a product, they may file a case with Snowflake Marketplace Operations.
Use these forms to file your dispute:
Provider dispute against a Consumer: https://snowforce.my.site.com/s/provider-onboarding-case (https://snowforce.my.site.com/s/provider-onboarding-case)
Consumer dispute against a Provider: https://snowforce.my.site.com/s/consumer-reporting (https://snowforce.my.site.com/s/consumer-reporting)