Manage your provider profile¶

This page explains the roles and privileges you need to manage a provider profile, and how to create, edit, and delete the profile that controls the company name, logo, and contact details shown on your listings.

On this page

Required roles and privileges
Create a profile
Edit your provider profile
Delete your provider profile

Tip: Common reasons provider profiles are rejected

New and updated profiles are reviewed by Snowflake before they appear on the Snowflake Marketplace. Before you submit, check for these frequent issues:

Low-quality logo. The company icon is blurry, cut off, skewed, or hard to read. Use a clear, high-resolution square logo that belongs to your company.
Profile name doesn’t match your company. The name should match your company name or a name you publicly do business as, so consumers can identify you.
Vague company description. The description doesn’t clearly explain who you are and what you provide on the Snowflake Marketplace, or it directs consumers off-platform or to another company’s website.
Generic or inaccessible links. The privacy policy or support link points to a homepage, sits behind a login, is a shortened URL, or leads to another company’s page. Link directly to the relevant page and keep it publicly accessible.

1. Required roles and privileges¶

To work with provider profiles, you need one of the following.

Task	Required roles and privileges
Create a provider profile	The ACCOUNTADMIN role, or a role with the global CREATE LISTING privilege (the same privilege used to create listings)
Edit or delete a provider profile	The profile owner (a role with OWNERSHIP of the profile), or a role with the MODIFY privilege on the profile
Grant profile privileges to another role	The profile owner (a role with OWNERSHIP of the profile). See grant privileges

2. Create a profile¶

You can create a profile by filling out the following information about your organization. New profiles created must be reviewed and approved by Snowflake before they become visible in the Snowflake Marketplace.

Provider profile fields¶

The following table describes each field and its requirements:

Field	Description	Example
Company icon	Required. A high-resolution logo image in JPG or PNG format. You must include a clear and high-quality logo that belongs to your company. Square or circle shape, 256px by 256px recommended. File size can’t exceed 2 MB. Must clearly belong to your company and be easy to read. If publishing on behalf of another entity, you may use that entity’s logo if you have the necessary rights. Logos that are cut off, skewed, or hard to read will not be approved.
Company name	Required. Your profile name should be the same as your company name or a name your company publicly does business as. Consumers should be able to identify your company through your profile name. You may only have one profile per distinct legal entity. If two or more companies claim the same profile name, Snowflake reviews on a first come, first served basis. If publishing on behalf of another entity, include your entity name in the profile name (for example, “Company B by Company A”).	Acme Data Co.
Company description	Required. A short introduction (2–3 sentences) about your company and what you offer. You must include an accurate description of your organization, highlighting its relevance to the products you offer. Must clearly explain who you are and what you provide. If your profile name does not match the organization name in your product documentation, listing terms, or privacy notice, you must clarify the relationship here. If your profile is managed by another company, include a “Managed by [Company]” statement. Free of spelling errors and major grammar issues. Must not direct consumers off-platform or to another company’s website.	At Acme, we provide real-time weather data to enterprises globally. Our datasets cover 195 countries and are updated daily to support demand forecasting, risk analysis, and operational planning.
Consumer contact email	Required. An email address that receives notifications when a consumer requests access to your data. This email also appears under Contact Provider on your listing. You must include up-to-date contact information with a business domain. Must be a valid email, not a URL. Use a group alias or distribution list (for example, snowflake@company.com) instead of an individual’s email address, so notifications keep reaching your team if that person leaves the company.	sales@acme.com
Privacy policy link	Required. A URL to your public-facing privacy notice applicable to all consumer personal data collected by you or on your behalf. Must link directly to a privacy policy page, not a homepage or contact page. Must be publicly accessible and not locked behind a login screen. Must not be a shortened URL (for example, bit.ly). Non-English privacy policy links are accepted.	https://www.acme.com/privacy-policy
Support link or email	Required. A link or email address for consumers to contact you for technical support. Must include a business domain. Can be a support email or a direct link to your support page. Must be publicly accessible and not locked behind a login screen. Must not be a shortened URL (for example, bit.ly). Must not lead to another company’s page. Recommended: use a group alias or distribution list on your company domain instead of an individual’s email address, so support requests aren’t lost if that person leaves the company.	support@acme.com or https://www.acme.com/support

Snowflake contact information¶

The following fields are not publicly visible to consumers. Snowflake uses these email addresses to contact providers directly regarding their listings and account. Use a group alias or distribution list rather than an individual’s email address, so you continue to receive these messages if that person leaves the company.

Field	Description	Example
Business contact email	Required. An email address for Snowflake to contact you with questions about your listings. Must use a business domain.	admin@acme.com
Technical contact email	Required. An email address for Snowflake to contact you about shared data. Must use a business domain.	operations@acme.com

Note

Providers are also notified through these emails when a listing or profile is approved or denied.

3. Edit your provider profile¶

You can edit your provider profile at any time. Most updates to your profile must be reviewed and approved by Snowflake before they become visible in the Snowflake Marketplace.

Note

Updating the Business Contact and Technical Contact fields in your provider profile does not require approval from Snowflake.

After your updated profile is approved, the changes are visible for all listings associated with your provider profile.

To modify a provider profile, you must be the owner of the provider profile or you must use a role that has the MODIFY privilege on the profile. For more information, see Granting provider privileges to other roles in the Snowflake Marketplace or a Data Exchange.

Sign in to Snowsight.
Switch to a role that has the MODIFY privilege on the profile.
In the navigation menu, select Marketplace » Provider Studio » Profiles.
Select the profile you want to update.
In the Manage drop-down menu, select Update Profile.
Edit the profile and then select Submit for Approval.

4. Delete your provider profile¶

You can delete your provider profile as long as your profile is not associated with any listings, either published or unpublished.

Sign in to Snowsight.
Switch to a role that has the MODIFY privilege on the profile.
In the navigation menu, select Marketplace » Provider Studio » Profiles.
Select the profile you want to delete.
In the Manage drop-down menu, select Delete Profile.

Note
If the Delete Profile option is inactive, make sure that no listings are associated with the profile.
Select Delete.